Quality Lead

An Opportunity you Do-Nut want to miss! 

To become the world’s greatest baker, we need the world’s greatest team members 

Summary

The Quality Lead (Team Leader Q.A.) is responsible for driving the maintenance of our facility-level Quality Management Systems through oversight of people and processes within our manufacturing plants and supervision of a team of QA Technicians, all within a fast-paced food manufacturing environment.

What FGF Offers: 

• FGF believes in Home Grown Talent, accelerated career growth with leadership training, and unleashing your potential. 
• Competitive Compensation, Health & Welfare Benefits including Vision & Dental, and flexible options at competitive premiums. 
• 401 (k) matching program
• Discount program - Restaurants, gyms, shopping, etc.
• Tuition reimbursement 

Primary Responsibilities

• Manage and lead QA technicians across three shifts ensuring that tasks are conducted consistently, efficiently, and meet the needs of the business with the ability to flex working hours to meet these needs.
• Work across all levels of leadership to provide expertise, guidance, and recommendations as they pertains to QA systems and activities.
• Conduct risk assessment for all Quality related non-conformities and work on solving the most critical items. 
• Responsible for day-to-day facility Quality and Food Safety systems and processes and verification of activities.
• Conduct Root Cause Analysis to solve critical non-conformities.  Knowledge of 5 Why and other Root Cause Analyses tools (for example, Ishikawa/Fishbone Diagrams) and their value in recurrence prevention.
• Take lead on executing initiatives to improve the quality and safety of our process and products.
• Maintain, update and ensure consistent execution of current QA programs and internal SOPs.
• Lead HACCP, GMP and BRC program updates, maintenance, verifications and function as a cross-functional liaison to ensure the plant is meeting regulatory and compliance requirements for all stakeholders.
• Conduct regular reviews of all sanitation records and procedures for accuracy and follow up on necessary changes.
• Assist with third party audits and certifications.
• Assist in follow up and issuance of corrective actions, if necessary, based on deviations found in plant processes or resulting from customer complaints.
• Ensure that pest control program is being maintained and liaise with operations to ensure that all regulatory requirements are met and maintained.
• Assist with training and revisions to annual and new team member GMP and Food Defense programs.
• Assist with cross-functional SOP development and ensure that facility SOPs and related documents are in correct format, properly stored and distributed as per manufacturing excellence requirements.
• Schedule and conducting monthly GMP, internal and external audits with cross-functional team. Assist cross-functional team in addressing food safety incidents and investigating customer complaints.
• Developing a constructive work environment through excellent interpersonal, team building skills, leadership, open communications, encouraging input and constructive performance management.
• Maintaining an attitude of continuous process improvement and training of team members.
• Aids in prioritization of facility activities to ensure food safety and quality task completion according to risk.

Required Experience 

• Minimum of 2 years team/quality leadership experience in a manufacturing environment
• Experience with GFSI or ISO certification attainment and maintenance, including audit preparation and participation
• Strong leadership and team development skills
• Strong interpersonal and communication skills
• Excellent MS Office skills
• Critical thinking and problem-solving experience
• Ability to prioritize work based on risk in the face of competing priorities
• Ability to obtain a US Passport for travel outside of the country
• Ability to travel up to 10%

Preferred:

• Experience and/or education in continuous improvement, six sigma or lean manufacturing
• Postsecondary education in a relevant field (preferably Biology or Food Science)
• Food manufacturing experience
• Experience with Food Safety including HACCP and GMPs

What is the recipe for a great career at FGF? 

Working at FGF Brands, there is never a dull moment! FGF is a leading North American bakery company with facilities across the USA and Canada with a specialized focus across all key bakery categories, including naan, muffins, croissants, donuts, cakes, artisan breads, and flatbreads.  

As an innovative company that is continually growing, there is always challenging yet rewarding work to be a part of. We have an entrepreneurial spirit that encourages all our Team Members to use their creativity and out-of-the-box thinking to come up with solutions and new ideas.  

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